YouCallMD

YouCallMD is an advanced answering service which utilizes the latest technology to handle your communication needs. With our state-of-the-art answering and message delivery system, all of your communications will be delivered within seconds per your personalized specifications. Our team of dedicated representatives are thoroughly trained provide the highest level of customer satisfaction.

YouCallMD messages are HIPAA compliant and handled confidentially through our exclusive, custom built software.

We offer 24/7 call answering and message delivery services. Our clients benefit from our advanced features and unmatched customer service. Schedule your free demo today.

Features and Benefits

Answering Service

Our exclusive web portal allows for convenient management of messages, call and message delivery procedures, contact preferences, patient lists, on call scheduler, and on call message routing, just to name a few.
- YouCallMD Phone Number
- Customized Greeting with Optional Phone Trees
- Specialized Hold Music
Message Routing

Route Messages Based on Message Fields. We can route messages based on your preferences by utilizing additional message fields.
- Deliver via SMS to mobile phones
- Deliver to web portal inbox
- Forward messages to group members
- Connect caller via conference, or message relay by phone.
Call Handling

On Call Coverage – No need to change your procedures each time you are not on call. With our advanced message routing, our system will automatically deliver the message to the appropriate party based on coverage.
- Specify how you want your calls handled based on 'Call Types'
Smart Phone App

All of our features are also available via our exclusive phone application. View messages, edit procedures, and send consultations to other physicians with the YouCallMD smart phone application.
- Coming Soon

About Us

YouCallMD is an advanced medical answering service founded by practicing physicians, who recognized that traditional answering services could not address the growing needs of the medical community. While the healthcare industry had made great strides in treatment and prevention of illness, it had fallen behind in communication technology and still relied on archaic phone and paging systems.

By leveraging the newest technology; digital phone service (VoIP), SMS messaging and smart phone applications, a more efficient and accurate answering service was born with YouCallMD.

Our state-of-the-art, proprietary system was developed at the specific direction of practicing physicians and is continually updated to provide cutting edge technology to our clients. Because of this, we offer features that cannot be found elsewhere. Take a look at our extensive features list and you will see why YouCallMD is the best option for you and your team.

Our Team

At YouCallMD, our people truly make the difference. We are proud to employ the best phone operators within the industry. We seek out team members who go above and beyond and deliver customer satisfaction on each and every call.

Our team also receives HIPAA compliance training and remains current with regulatory changes within the healthcare industry. Our in-house Quality Assurance Department regularly monitors calls and provides coaching, to continually provide you with the best level of service possible. You can be confident that your clients will receive top notch services with YouCallMD.

Testimonials

The quick response and 24/7
staff gives me comfort that
no calls are ever missed.
Excellent support of our
office, from a friendly and knowledgeable team.

Dr. Michael Schlachter

Las Vegas, NV

Tutorials

Coming Soon..

RN Sign Up

Why should you sign up for a free YouCallMD Nurse Account?

Saves time and improves accuracy, No More Waiting

Sign up is quick and easy; use your nursing license number.

Send secure, HIPAA complaint messages, immediately to
participating physicians

Send messages straight from your “WOW”
- no more running to the nurses' station.

By creating a direct link on "Cerner", you will have direct
access to our site.

Relay specific information and results in your messages
- No more waiting for a call back to relay basic information.

Be confident that your message was received with YouCallMD’s
exclusive confirmation feature.

YouCallMD Agents are available around the clock for
troubleshooting 24/7

Contact

Call (702) 224-2525 24 hours a day 7 days a week to speak to a YouCallMD agent. YouCallMD's live call center agents are trained to handle any questions or concerns.

Please allow up to 48 hours for a response to your inquiry.